Open Access BPO Is Acquired by TDCX

Technology & Services

Open Access BPO sale to TDCX


Summary

Open Access BPO, LLC (“Open Access BPO”) has been acquired by TDCX Inc. (“TDCX”). Terms of the transaction were not disclosed.

Baird served as the exclusive financial advisor to Open Access BPO on this transaction.

About

Founded in 2006, Open Access BPO is a high-growth provider of omnichannel and multilingual client experience, back-office support and content moderation solutions, providing end-to-end business operations support to global blue-chip companies in the healthcare, technology, financial services, e-commerce and human capital management industries. Open Access BPO’s solutions aim to help global brands manage their clients’ needs while enriching consumer experiences across multiple touch points and channels thought an effective Asia-based offshore delivery model with cost-efficient and scalable operations in the Philippines and Taiwan. Open Access BPO is headquartered in Las Vegas, Nevada.

TDCX is a Singapore-headquartered global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services and content moderation. It caters to industries like digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, tech and travel & hospitality. With more than 20,000 employees spanning 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe and the U.S. TDCX is headquartered in Singapore, Singapore.
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Technology & Services

Open Access BPO sale to TDCX

Date
April 2025
Company
Open Access BPO, LLC
Transaction
M&A - Sellside
Sectors
Technology & Services
Verticals
Business Process Outsourcing
Target Geography
North America
Acquiror Geography
Asia

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