Deal Details
Alta Acquires BRM
Summary
Alta Resources (“Alta”) recently acquired BRM. This strategic acquisition enables Alta to expand its capabilities throughout all of South America delivering customer related outsourcing solutions.
Baird served as exclusive financial advisor to Alta on this transaction.
About
Alta Resources is headquartered in Neenah, Wisconsin with additional locations in Brea, California; Fort Myers, Florida; Pasig City, Philippines and Belize City, Belize now with additional global locations supporting all of South America. Formed in 1995, privately-held Alta is a leading provider of customer-management business-process outsourcing for many of the world’s best-known brands in a variety of industries, including retail, consumer-packaged goods, healthcare, entertainment, automotive and sports apparel. With its comprehensive service lines – care, sales, e-commerce, back office and fulfilment – clients can seamlessly integrate their core customer processes through a single partner. Alta Resources helps clients improve and better manage their customer experiences across every touch point, ultimately delivering results that provide sales growth and cost savings.Founded in 2005, BRM is a leading provider of customer experience solutions and digital marketing services headquartered in Bogotá, Colombia and serving the South American market. BRM’s senior leadership, including its founders, Juan Pablo Serrano and Pilar Jaramillo, will remain with the company and provide important continuity of leadership and continued success.
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- Date
- November 2022
- Company
- Alta Resources
- Transaction
- M&A - Buyside
- Sectors
- Technology & Services
- Verticals
-
Business Process Outsourcing
- Target Geography
- Other
- Acquiror Geography
- North America
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