Business Process Outsourcing

Return to Technology & Services Arees of Foocus

Baird has been a leading advisor to the Business Process Outsourcing (BPO) sector for over 20 years. Our sector relationships are deep – we have completed transactions involving industry consolidators as well as leading private equity firms. We have a unique understanding of the evolution of business models and technology modernization within our sub-sectors of focus including back-office outsourcing and customer experience with a host of technology-enabled businesses comprising these areas.

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Recent Transactions

Levine Leichtman Capital Partners, LLC
LLCP Completes Multi-Asset Continuation Vehicle
Levine Leichtman Capital Partners LLC
LLCP Acquires EI
National Arbitration & Mediation LLC
NAM Receives Growth Investment from TSCP
Century Equity Partners, LLC
Rimkus Receives Strategic Growth Investment from HGGC
OnProcess Technology, Inc.
OnProcess Is Acquired by Accenture
The Vistria Group, LP
Vistria Completes Majority Recapitalization of USRBP
Icreon Holdings Inc.
Icreon Receives Strategic Investment From Incline 
Alta Resources
Alta Acquires BRM
Escalon Services, Inc.
Escalon Receives Growth Investment From New Harbor
Montagu Private Equity LLP
Montagu Acquires EPFR From Informa
Crown World Mobility
CWM Merges Its U.S. Mobility Operations with CRI
Waystone Group
Waystone Receives Investment from Montagu
Nationwide Property and Appraisal Services, LLC
Nationwide Property and Appraisal Services Receives Investment from Arcapita
Senture, LLC
Senture Is Acquired by Teleperformance
Xenon arc
Xenon arc Is Acquired by Peak Rock Capital
CNSI
CNSI Sold to Carlyle
TaskUs, Inc.
TaskUs Completes $767 Million Follow-On Offering
Goodbay Technologies
Goodbay Sold to 24-7 Intouch
TELUS International Inc.
TELUS International Completes $563 Million Follow-On Offering
Achilles Information Limited
Achilles Is Acquired by BDC
Thoughtworks Holding, Inc.
Thoughtworks Completes $890 Million IPO
Connexity
Connexity Sold to Taboola
Revinate
Revinate Recapitalizes to Support Merger With NAVIS
Audax Private Equity
Audax Invests in Flashpoint

 

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